ServiceTitan vs Zuper (2026)
An independent, head-to-head comparison of pricing, features, and which platform is right for your trade business.
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ServiceTitan
Enterprise field service management for high-volume trade contractors.
Zuper
Customizable FSM platform with AI scheduling for mid-to-large teams.
Our Verdict
ServiceTitan is better suited to 20+ technicians, while Zuper is a stronger fit for mid-market and enterprise teams. Their pricing models are too different for a clean cheapest-option call. Zuper covers more of the feature checklist. Zuper also has a slight edge in the current G2 rating snapshot. The right choice comes down to team size, pricing structure, and which workflow gaps matter most.
Pros and Cons
ServiceTitan
Pros
- +Enterprise depth, custom pricing, and a heavier implementation process.
- +Includes QuickBooks integration.
Cons
- -High cost and onboarding complexity come up as recurring concerns.
- -Covers fewer checklist items: 9 vs 10.
- -Missing compared with Zuper: customer portal and online booking.
Zuper
Pros
- +Highest G2 rating; AI-powered scheduling; 60+ integrations; IDC Innovator 2025.
- +Includes QuickBooks integration.
- +Covers more of the feature checklist: 10 vs 9 items.
- +Slightly higher G2 rating snapshot by 0.2.
Cons
- -Missing compared with ServiceTitan: flat-rate pricing.
Feature Comparison
| Feature | ServiceTitan | Zuper |
|---|---|---|
| Scheduling | ✓ | ✓ |
| Dispatching | ✓ | ✓ |
| Invoicing | ✓ | ✓ |
| Mobile App | ✓ | ✓ |
| GPS Tracking | ✓ | ✓ |
| Customer Portal | – | ✓ |
| Online Booking | – | ✓ |
| Maintenance Agreements | ✓ | ✓ |
| Flat-Rate Pricing | ✓ | – |
| Crew Management | – | – |
| Inventory Management | ✓ | ✓ |
| QuickBooks Integration | ✓ | ✓ |
2026 Pricing Plans
| Plan tier | ServiceTitan | Zuper |
|---|---|---|
| Tier 1 | Not listed Starter - Custom ~$245/tech/mo est.; not publicly listed; 12-mo contract | Not listed Starter - Per user ~$35/user/mo est. (annual); quote-based |
| Tier 2 | Not listed Essentials - Custom Custom quote; $5K–$50K+ one-time implementation fee | Not listed Professional - Per user Route optimization, asset management; quote-based |
| Tier 3 | Not listed The Works - Custom Full platform; Pro add-on modules available | Not listed Enterprise - Per user Custom workflows, advanced AI; quote-based |
| Free trial | – | – |
Prefer a single next step? Start with our current pick for this comparison.
Review ServiceTitan →Who Should Choose Which?
Choose ServiceTitan if...
- ✓You are evaluating software for 20+ technicians.
- ✓You care most about enterprise depth, custom pricing, and a heavier implementation process.
- ✓You are comfortable with custom quotes priced per technician.
Choose Zuper if...
- ✓You are evaluating software for mid-market and enterprise teams.
- ✓You care most about highest G2 rating; AI-powered scheduling; 60+ integrations; IDC Innovator 2025.
- ✓You are comfortable with per-user, quote-based pricing.
- ✓You want broader feature coverage; this comparison gives it 1 more feature.
- ✓You care about a slightly higher G2 rating.
Frequently Asked Questions
How does ServiceTitan vs Zuper pricing compare?
The pricing models are too different for a clean cheapest-option call. Compare the pricing model and fit instead.
Which has more features, ServiceTitan or Zuper?
Zuper covers more of the feature checklist: 9 items for ServiceTitan and 10 for Zuper.
Do ServiceTitan or Zuper have a free plan or longer trial?
For free plans, the edge goes to neither. For trial length, the edge goes to both.
Which trades overlap for ServiceTitan and Zuper?
They overlap across 3 shared trade verticals: hvac, plumbing, and electrical. That supports comparing them for those shared trades, but not declaring one winner for every trade.
How do their G2 review snapshots compare?
Zuper has the higher G2 rating by 0.2. ServiceTitan has more G2 reviews by 206.
What feature gaps matter most in this comparison?
The clearest feature edges are: flat-rate pricing: ServiceTitan; inventory management: both; online booking: Zuper; customer portal: Zuper; maintenance agreements: both; QuickBooks: both.
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