ServiceTitan vs ServiceFusion (2026)
An independent, head-to-head comparison of pricing, features, and which platform is right for your trade business.
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ServiceTitan
Enterprise field service management for high-volume trade contractors.
ServiceFusion
Flat-rate FSM software with unlimited users.
Our Verdict
ServiceTitan is better suited to 20+ technicians, while ServiceFusion is a stronger fit for 10+ technicians. Their pricing models are too different for a clean cheapest-option call. ServiceFusion covers more of the feature checklist. ServiceTitan also has a slight edge in the current G2 rating snapshot. The right choice comes down to team size, pricing structure, and which workflow gaps matter most.
Pros and Cons
ServiceTitan
Pros
- +Enterprise depth, custom pricing, and a heavier implementation process.
- +Includes QuickBooks integration.
- +Slightly higher G2 rating snapshot by 0.4.
Cons
- -High cost and onboarding complexity come up as recurring concerns.
- -Covers fewer checklist items: 9 vs 10.
- -Missing compared with ServiceFusion: crew management.
ServiceFusion
Pros
- +Unlimited users on every plan.
- +Strong dispatch and inventory tools.
- +Covers more of the feature checklist: 10 vs 9 items.
Cons
- -Higher starting price.
Feature Comparison
| Feature | ServiceTitan | ServiceFusion |
|---|---|---|
| Scheduling | ✓ | ✓ |
| Dispatching | ✓ | ✓ |
| Invoicing | ✓ | ✓ |
| Mobile App | ✓ | ✓ |
| GPS Tracking | ✓ | ✓ |
| Customer Portal | – | – |
| Online Booking | – | – |
| Maintenance Agreements | ✓ | ✓ |
| Flat-Rate Pricing | ✓ | ✓ |
| Crew Management | – | ✓ |
| Inventory Management | ✓ | ✓ |
| QuickBooks Integration | ✓ | ✓ |
2026 Pricing Plans
| Plan tier | ServiceTitan | ServiceFusion |
|---|---|---|
| Tier 1 | Not listed Starter - Custom ~$245/tech/mo est.; not publicly listed; 12-mo contract | $245/mo Starter - Unlimited Core dispatch, invoicing, QuickBooks sync |
| Tier 2 | Not listed Essentials - Custom Custom quote; $5K–$50K+ one-time implementation fee | $381/mo Plus - Unlimited Adds job costing, voice reminders, two-way texting |
| Tier 3 | Not listed The Works - Custom Full platform; Pro add-on modules available | $626/mo Pro - Unlimited Adds customer portal, customer mobile app, eSignature |
| Free trial | – | – |
Prefer a single next step? Start with our current pick for this comparison.
Review ServiceTitan →Who Should Choose Which?
Choose ServiceTitan if...
- ✓You are evaluating software for 20+ technicians.
- ✓You care most about enterprise depth, custom pricing, and a heavier implementation process.
- ✓You are comfortable with custom quotes priced per technician.
- ✓You care about a slightly higher G2 rating.
Choose ServiceFusion if...
- ✓You are evaluating software for 10+ technicians.
- ✓You care most about unlimited users on every plan.
- ✓You are comfortable with flat-rate plans with unlimited users.
- ✓You want broader feature coverage; this comparison gives it 1 more feature.
Frequently Asked Questions
How does ServiceTitan vs ServiceFusion pricing compare?
The pricing models are too different for a clean cheapest-option call. Compare the pricing model and fit instead.
Which has more features, ServiceTitan or ServiceFusion?
ServiceFusion covers more of the feature checklist: 9 items for ServiceTitan and 10 for ServiceFusion.
Do ServiceTitan or ServiceFusion have a free plan or longer trial?
For free plans, the edge goes to neither. For trial length, the edge goes to both.
Which trades overlap for ServiceTitan and ServiceFusion?
They overlap across 3 shared trade verticals: hvac, plumbing, and electrical. That supports comparing them for those shared trades, but not declaring one winner for every trade.
How do their G2 review snapshots compare?
ServiceTitan has the higher G2 rating by 0.4. ServiceTitan has more G2 reviews by 225.
What feature gaps matter most in this comparison?
The clearest feature edges are: flat-rate pricing: both; inventory management: both; online booking: neither; customer portal: neither; maintenance agreements: both; QuickBooks: both.
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