ServiceM8 vs Workiz (2026)
An independent, head-to-head comparison of pricing, features, and which platform is right for your trade business.
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ServiceM8
iOS-native FSM with unlimited users for solo operators and small crews.
Workiz
Field service software for phone-heavy and dispatch-heavy teams.
Our Verdict
ServiceM8 is better suited to solo operators and teams up to about 20 staff, while Workiz is a stronger fit for appliance repair businesses. Published prices only tell part of the story because the plans are structured differently. The feature checklist is evenly matched. ServiceM8 also has a slight edge in the current G2 rating snapshot. The right choice comes down to team size, pricing structure, and which workflow gaps matter most.
Pros and Cons
ServiceM8
Pros
- +An iOS-first field app, unlimited users, and AI-assisted quoting and receptionist tools.
- +Includes QuickBooks integration.
- +Lower starting price in this pair ($158/mo difference).
- +Slightly higher G2 rating snapshot by 0.1.
Cons
- -Missing compared with Workiz: flat-rate pricing.
Workiz
Pros
- +Strong phone and dispatch workflow.
- +Good fit for quick-turn jobs.
Cons
- -Some features require add-ons or higher tiers.
- -Higher listed starting price in this pair ($158/mo difference).
- -Missing compared with ServiceM8: customer portal.
Feature Comparison
| Feature | ServiceM8 | Workiz |
|---|---|---|
| Scheduling | ✓ | ✓ |
| Dispatching | ✓ | ✓ |
| Invoicing | ✓ | ✓ |
| Mobile App | ✓ | ✓ |
| GPS Tracking | ✓ | ✓ |
| Customer Portal | ✓ | – |
| Online Booking | ✓ | ✓ |
| Maintenance Agreements | – | – |
| Flat-Rate Pricing | – | ✓ |
| Crew Management | – | – |
| Inventory Management | – | – |
| QuickBooks Integration | ✓ | ✓ |
2026 Pricing Plans
| Plan tier | ServiceM8 | Workiz |
|---|---|---|
| Tier 1 | Not listed Free - Unlimited 30 jobs/month; unlimited staff on all plans | Not listed Lite - Up to 2 users 20 jobs/mo cap; very limited features |
| Tier 2 | $29/mo Starter - Unlimited 50 jobs/month; iOS field app only | $187/mo Kickstart - 4 users Annual billing; basic scheduling & invoicing |
| Tier 3 | $79/mo Growing - Unlimited 150 jobs/month | $229/mo Standard - 4 users Adds QuickBooks, GPS, inventory; +$46/mo/extra user |
| Tier 4 | $149/mo Premium - Unlimited 500 jobs/month; includes SMS credits | $270/mo Pro - 4 users AI Dispatcher, AI Answering; +$54/mo/extra user |
| Tier 5 | $349/mo Premium Plus - Unlimited 1,500+ jobs/month | Not listed Ultimate - Custom Enterprise; custom quote |
| Free trial | ✓ 14 days | ✓ 7 days |
Prefer a single next step? Start with our current pick for this comparison.
Review ServiceM8 →Who Should Choose Which?
Choose ServiceM8 if...
- ✓You are evaluating software for solo operators and teams up to about 20 staff.
- ✓You care most about an iOS-first field app, unlimited users, and AI-assisted quoting and receptionist tools.
- ✓You are comfortable with flat-rate pricing by job volume.
- ✓You want the lower listed starting price; available pricing shows a $158/mo difference.
- ✓You care about a slightly higher G2 rating.
Choose Workiz if...
- ✓You are evaluating software for appliance repair businesses.
- ✓You care most about strong phone and dispatch workflow.
- ✓You are comfortable with tiered pricing with per-user costs above the base plan.
Frequently Asked Questions
How does ServiceM8 vs Workiz pricing compare?
Published prices only tell part of the story because the plans are structured differently. Compare the pricing model and buyer fit before treating one option as cheaper.
Which has more features, ServiceM8 or Workiz?
The feature checklist is evenly matched in this comparison: 8 items for ServiceM8 and 8 for Workiz.
Do ServiceM8 or Workiz have a free plan or longer trial?
For free plans, the edge goes to both. For trial length, the edge goes to ServiceM8.
Which trades overlap for ServiceM8 and Workiz?
They overlap across 3 shared trade verticals: plumbing, electrical, and hvac. That supports comparing them for those shared trades, but not declaring one winner for every trade.
How do their G2 review snapshots compare?
ServiceM8 has the higher G2 rating by 0.1. Workiz has more G2 reviews by 214.
What feature gaps matter most in this comparison?
The clearest feature edges are: flat-rate pricing: Workiz; inventory management: neither; online booking: both; customer portal: ServiceM8; maintenance agreements: neither; QuickBooks: both.
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